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Calibration activity: Involves sourcing qualified candidates according to the JD/Title/based on previous hires Initiating sourcing campaigns for client Training of Client resources on various modules / aspects of EF (if and when needed) Requirements Should be proficient in Dutch (Reading & Writing). 15 years of experience in recruitment/talent sourcing. Tech hiring/sourcing or banking/insurance domain hiring. Can be from RPO / Recruiting Agency / Corporate background. Will be a big plus , if they have done Sourcing for the US from India. 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Calibration activity: Involves sourcing qualified candidates according to the JD/Title/based on previous hires Initiating sourcing campaigns for client Training of Client resources on various modules / aspects of EF (if and when needed) Requirements Should be proficient in Portuguese (Reading & Writing). 15 years of experience in recruitment/talent sourcing. Tech hiring/sourcing or banking/insurance domain hiring. Can be from RPO / Recruiting Agency / Corporate background. Will be a big plus , if they have done Sourcing for the US from India. 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Calibration activity: Involves sourcing qualified candidates according to the JD/Title/based on previous hires Initiating sourcing campaigns for client Training of Client resources on various modules / aspects of EF (if and when needed) Requirements Should be proficient in Spanish (Reading & Writing). 15 years of experience in recruitment/talent sourcing. Tech hiring/sourcing or banking/insurance domain hiring. Can be from RPO / Recruiting Agency / Corporate background. Will be a big plus , if they have done Sourcing for the US from India. 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Tech hiring/sourcing or banking/insurance domain hiring. Can be from RPO / Recruiting Agency / Corporate background. Will be a big plus , if they have done Sourcing for the US from India. Should be comfortable sourcing through: LinkedIn, Naukri, xray search etc. Our benefits include medical insurance, lunch and 24*7 snacks to list a few."], "t_create": 1591796277, "id": 1367063, "ats_job_id": "1367063", "name": "Talent Sourcing Specialist (Contractual)", "display_job_id": "1367063", "business_unit": "Unknown", "hot": 1, "location": "Noida, Uttar Pradesh, India", "stars": 0, "department": "Professional Services", "type": "ATS"}, {"locations": ["Noida, Uttar Pradesh, India"], "t_update": 1593090521, "job_description": ["Description Eightfold.ai Customer Support Team is focused on delivering great customer experiences to the individuals and companies using Eightfold.ai products. Reporting to the Head of Customer Support, the Customer Support Specialist role provides direct support to business leaders, hiring managers and recruiters leveraging Eightfold.ai products to hire top talent. Our growing team of Customer Support Specialists assists current and prospective customers by providing education on Eightfold AI products, resolving usability and technical issues and help customers to get the most out of the products they've purchased from Eightfold.ai. In this capacity, you will have responsibility for handling cases and solving problems which originate via chat, email and phone. This is a customerfacing role in a very collaborative environment and therefore it requires strong interpersonal skills. Key responsibilities include Assist customers in solving problems related to product features, usability, technical issues and product performance, including participation in all aspects of presale, customer onboarding/development, diagnosing/resolving technical issues and escalation support Develop processes around Zendesk and other tools to deliver world class customer support Work closely with engineering to translate customer feedback into potential fixes / enhancements Achieve team targets for response times, service level and customer satisfaction, as established by the Manager Customer Support Collaborate with team members across Technical Services, Customer Success, Product, Marketing and Engineering as needed to resolve issues and deliver great customer experiences Monitor CSAT/NPS scores and drive increased customer advocacy by compiling and sharing feedback with relevant stakeholders including your Manager, the Product Team, Technical Services and Customer Success Maintain and create detailed documentation through logging of support cases, email, and knowledge base articles for customer and internal use Work on projects that provide value to the department, Eightfold.ai, and the SelfServe and Employer customer bases Qualifications Bachelor's Degree, or equivalent work experience 28 years of experience in a customersupport role, B2B supporting an Enterprise or SaaS based application experience preferred Familiarity with applicant tracking systems, human resources, recruiting, employer branding, and the online recruitment advertising space a plus Strong customer focus and ability to deliver great customer experiences A track record of meeting and exceeding KPIs and working well in teambased settings Outstanding written and verbal communication skills Strong troubleshooting and problem solving skills High personal productivity and excellent time management May require swing shift, late night, weekend or oncall availability to satisfy Eightfold.ai Global Support Model Our benefits include medical insurance, lunch and 24*7 snacks to list a few."], "t_create": 1587373855, "id": 1236283, "ats_job_id": "1236283", "name": "Customer Support Specialist", "display_job_id": "1236283", "business_unit": "Unknown", "hot": 1, "location": "Noida, Uttar Pradesh, India", "stars": 0, "department": "Customer Experience Engineering", "type": "ATS"}, {"locations": ["Noida, Uttar Pradesh, India"], "t_update": 1592907727, "job_description": ["People are the biggest contributor to every organisation's success. This is a massive challenge and we're just getting started. The core objective of the Data Engineering team would be owning all the engineering work for customer golives from system integration, data validation, transformation & ingestion, technical troubleshooting, customization & enhancements to list a few. Data & Integrations are core to our platform. This team will be working very closely with the Data Platform team, Delivery team and Product team to ultimately achieve ontime, NPS positive & successful golive for EVERY customer. You will work to ensure the Eightfold Talent Intelligence Platform family of solutions/modules are properly developed, designed, customised, integrated, deployed, and configured into a customer's existing environment to best enable them for success. Designing, Building, Testing, and Deployment of necessary Data Develop modular and scalable tools that help in product integration and configurations Transformation and Integration solutions for Eightfold Customers. Help test & validate data migration/data ingestion throughout the implementation process and make corrective actions/recommendations on gaps, issues, concerns. Help resolve integration issues requiring in depth expertise in the Eightfold solution. Manage multiple projects simultaneously and mentor the team on Integration best practices. Requirements 48 years of experience in integrating systems with 3rd party service vendors, preferably in a dynamic fast paced SaaS environment. Strong programming experience in any one of the programming language (Python, R, Java, C#). Python a definite plus. 4 year BS/B.tech degree from a college or university. Startup experience a definite plus. Program, debug, test and deploy code in web services/API settings in an Agile environment. Hands on experience with any one of Django, Flask or similar web app development frameworks (if Python). Experience with authorization protocols such as SSO, OAuth. Sound knowledge of AWS, Microsoft Azure from services integration point of view. Deep knowhow of JSON, XML, and unstructured data manipulation. Strong written and spoken communication skills. Experience with Workday, PeopleSoft, Taleo, SuccessFactors or other SaaS and enterprise grade on premise HRIS/ATS systems/solutions is a plus. 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