Careers at Frontier Communications

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src=\"https://static.vscdn.net/images/careers/demo/ftr-sandbox/1650572178::logo-icon\" alt=\"Frontier Communications logo\"> </a>\n            \n         <h1 class=\"show-for-sr\">Frontier Communications</h1>\n         <a href=\"#search\" class=\"show-for-sr\">Skip To Main Content</a> \n      </div>\n      \n        \n      <nav class=\"site-nav\" style=\"\">\n         \n            \n         <ul>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/\" class=\"white\">Home</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/about-us/\" class=\"white\">About Us</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/life-at-frontier/\" class=\"white\">Life at Frontier</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/career-areas/\" class=\"white\">Career Areas</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item aos-init aos-animate\"><a href=\"https://frontier-careers.com/how-we-hire/\" style=\"font-size: 0.9rem;\" class=\"white\">How We Hire</a></li>\n            \n                \n            <li data-aos=\"fade-in\" class=\"nav-item current aos-init aos-animate\"><a href=\"https://app.eightfold.ai/careers/join?domain=ftr-sandbox.com\" class=\"button red\">Talent Community</a></li>\n            \n            \n         </ul>\n         <span id=\"site-nav-line\" style=\"transform: translate3d(0px, 0px, 0px) scaleX(0);\" class=\"red\"></span>\n      </nav>\n      \n    \n   </div>\n   \n    \n   <div id=\"drawer\" class=\"drawer off-canvas position-left is-transition-overlap is-closed\" data-off-canvas=\"\" 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If you are not a fit for this role, we will keep your resume on file, in case a better-suited position opens.", "custom_style": {"css": "@font-face {\n    font-family: 'frontier-font';\n    src: url('https://static.vscdn.net/images/careers/demo/ftr-sandbox/1650067120::ObjectSans') format('woff');\n    font-weight: normal;\n    font-style: normal;\n}\n\nheader .header{\n    padding: 0.5rem 0 !important;\n}\n\nheader .header .brand a .logo{\n    max-height: 85px !important;\n}\n\nheader .header .site-nav ul {\n  justify-content: flex-start !important;\n}\n\n\n@font-face {\n    font-family: 'frontier-font-title';\n    src: url('https://static.vscdn.net/images/careers/demo/ftr-sandbox/1650067289::ObjectSansHeavy') format('woff');\n    font-weight: normal;\n    font-style: normal;\n}\n\nhtml body *:not(.fa):not(.far):not(.fas):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) {\n    font-family: 'frontier-font' !important;\n}\n\n\n/* Search bar */\n\n.personalization-bar {\n    background-color: #141928 !important;\n    color: #FFFFFF;\n}\n\n.card-selected {\n    border-left: 8px solid #d9272d !important;\n}\n\n.dropdown-title {\n    color: white !important;\n}\n\n.header .site-nav a {\n    padding: 0.75rem 1em !important;\n}\n\n.pcs-search-panel {\n    background-color: #141928 !important;\n}\n\n.Select>.Select-control {\n    border-radius: 5px !important;\n}\n\n.pcs-search-panel {\n    background-color: #141928 !important;\n    box-shadow: None !important;\n    padding: 0px;\n}\n\n.pcs-search-panel>.apply-banner-container>.row.max-width {\n    padding-left: 25px;\n}\n\n.pcs-search-panel>.apply-banner-container {\n    margin-top: -8px;\n}\n\nheader.fixed {\n    height: 115px !important;\n    z-index: 220 !important;\n}\n\n.advanced-options-button>.button-text-wrapper {\n    margin-top: 0px !important;\n    color: white;\n}\n\n\n/* Job Description Page */\n\n.position-title {\n    color: #d9272d !important;\n}\n\n.position-facets>.row {\n    background: white;\n    padding-top: 15px;\n    padding-left: 25px;\n    box-shadow: inset 0 10px 9px -7px rgba(0, 0, 0, 0.4);\n}\n\n.full-screen {\n    position: fixed;\n    top: 0;\n}\n\n.red {\n    color: white !important;\n}\n\nheader.fixed {\n    height: 115px !important;\n    z-index: 220 !important;\n}\n\n.apply-form {\n    padding-top: 0px !important;\n}\n\n\n.fal.fa-share {\n    font-size:30px !important; 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It is building critical digital infrastructure across the country with its fiber-optic network and cloud-based solutions, enabling connections today and future proofing for tomorrow. Rallied around its purpose of Building Gigabit AmericaTM, the company is focused on supporting a digital society, closing the digital divide, and working toward a more sustainable environment. Frontier is preparing today for a better tomorrow.  Visit <a target=\"_blank\" href=\"https://www.frontier.com/\">www.frontier.com</a></p></div>", "title": "Perks and Benefits"}, {"body": "Frontier Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.\n \nAny applicant who is unable to use our electronic system to express an interest in employment because of a disability or the use of incompatible assistive technologies may fax their resume and cover letter to 585.262.9775. Please indicate the requisition number of the position you are interested in being considered for in your cover letter. If you are vision-impaired or have any other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Frontier, please contact the recruiting department at 844.806.0077.", "title": "Affirmative Action and Equal Opportunity Employer"}]}, "showCompanyOverviewModal": true, "showUploadResumeModal": 0, "max_applications_apply": 5, "uploadResumeModal": {"title": "Welcome to Frontier's Career Center", "subtitle": "Let us help you streamline your search. Upload your resume and we\u2019ll find the positions that best suit your qualifications. Note: Uploading your resume is not an application for employment.", "disclaimer": "**Uploading a resume is not a formal application for employment**"}, "navBar": {"opacity": 0.8}, "talentNetworkBranding": {"custom_html": {"header": "", "footer": ""}}, "talentNetworkHeroBanner": {"useImage": 1, "opacity": 0.8}, "recaptcha_enabled": 0}, "positions": [{"id": 11265048, "name": "Payroll Specialist Grp 3", "location": "ROCHESTER,NY,United States", "locations": ["ROCHESTER,NY,United States"], "hot": 0, "department": "Accounting", "business_unit": "Unknown", "t_update": 1646350290, "t_create": 1646350175, "ats_job_id": "oQmQifw4", "display_job_id": "7197", "type": "ATS", "job_description": "Title: Payroll Specialist  Grp 3 Location: 3441 W Henrietta Road, Rochester, NY Union: Rochester Regional Joint Board, 2714, Workers United Job Post Dates: Job Description: Perform daily/weekly payroll department operations Manage workflow to ensure all payroll transactions are processed accurately and timely Reconcile payroll prior to transmission and validate confirmed reports Understand proper taxation of employer paid benefits Maintain Payroll records accurately Process correct garnishment calculations and compliance Process manual checks, relocations, stock options and other ancillary payroll items Research and email appropriate audience of file issues Complete verifications of employment Vouchering of payments to vendors Data entry for payroll related employee changes Qualifications: High School Diploma/GED. Prior experience processing multistate payroll, inhouse preferred Working knowledge of payroll best practices. Strong knowledge of federal and state regulations. Strong PC skills including proficiency in Excel. Strong work ethic and team player. High degree of professionalism. Ability to deal sensitively with confidential material Strong interpersonal (verbal and written) communication skills. Ability to communicate with various levels of management. Decisionmaking, problemsolving, and analytical skills. Organizational, multitasking, and prioritizing skills. Additional Information: Center hours of operation are 8:00 - 5:00.", "stars": 0.0, "medallionProgram": null}, {"id": 11265038, "name": "Broadband Engineering Director", "location": "Dallas - Fort Worth,Texas,United States", "locations": ["Dallas - Fort Worth,Texas,United States"], "hot": 0, "department": "Engineering", "business_unit": "Unknown", "t_update": 1646325981, "t_create": 1646325958, "ats_job_id": "oPRPifwx", "display_job_id": "7195", "type": "ATS", "job_description": "This Broadband Engineering Director will be responsible to cover the nine(9) midwest states: AZ, IA, IL, IN, NE, NM, NV, TX, and UT. While the director position deals with many ad hoc requests for network evaluations and scenarios, there are six core areas of responsibility: 1) Deliver Detailed Engineering to meet the annual FTTH targets and ensure we meet the $/HH threshold established by Ntwk Plng. 2) Meet SLAs for Circuit Design for firm orders from Sales - retail and wholesale/commercial orders. Develop team skills and knowledge of the newly deployed HBE network to support high bandwidth circuit demand. 3) Meet SLAs for BDT and RFP evaluation for potential sales opportunities utilizing the existing network and/or expansion of the network to meet requested customer capacity requests.4) Ensure adequate capacity is maintained on the fiber/copper networks to support FTTH and to maintain adequate capacity .5) Support Grant deployment of BB Access equipment and services within the guidelines of approved state grant funding and within timelines.6) Provide leadership and ensure the ongoing development of the managers to prepare them as the next cadre of leaders in the business (both for BB Eng and across FTR). The Broadband team has responsibility from the Central Office to the Remote Terminal/Hub/Customer point of termination. This is not a role suitable for the candidate to \u2018grow into the position' - the successful candidate must be currently demonstrating a majority of the leadership qualities and capabilities of a directorlevel in their current role. The successful candidate must be willing to relocate to FL or TX Duties & Responsibilities: Establish annual team goals necessary to achieve the FTTH expansion targets set by Sr. Leadership. Lead development of the team with skills to coach/develop managers and engineers and commitment to communicate priorities and progress across the Central/South Area Broadband team. Personal accountability and ownership of results. Manage multiple priorities and projects through personal involvement, managers/engineers on the team, and vendor partners. Work as a team member within inside Plant Engineering/Outside Plant Engineering and other functional teams within the business to deliver results. Develop annual capital budgets based on priorities of the Broadband Access network. Responsible to lead the organization through change as directed by Senior Leadership Manage ontime circuit delivery through tracking and monitoring circuit delivery processes. Required Experience & Knowledge Fouryear degree in engineering or a similar technical field is required. Master's degree preferred. Existing knowledge of access network technologies - FTTH architecture, OLT Equipment, Ethernet Services, DWDM, Fixed Wireless, and Legacy TDM technologies. Metro Ethernet Forum (MEF) Certification or similar Technical Certification (e.g. CCNA) is strongly preferred. Translate highlevel direction into actionable plans and deliverables. Demonstrated ability to deliver project results within the established budget and timeframes. Establish strategic priorities for the team based on geographic uniqueness and targets. Financial Analysis - ability to determine the lowest cost of ownership on various technical solutions. Demonstrate a strong analytical aptitude. Experience presenting to Senior Leadership and developing an appropriate level of materials for a wide range of audiences  executive, engineering, sales, marketing, and finance. Knowledgeable on Frontiers Architecture Standards and Engineering Guidelines. Demonstrated proficiency in company systems such as Infinium, Varasset, FROGs, SharePoint, etc. Knowledge of PowerPoint, Microsoft Word, and Excel.", "stars": 0.0, "medallionProgram": null}, {"id": 11265033, "name": "Director Enterprise Data Warehouse", "location": "Dallas - Fort Worth,Texas,United States", "locations": ["Dallas - Fort Worth,Texas,United States", "IRVING,Texas,United States", "Remote,United States"], "hot": 0, "department": "Information Technology", "business_unit": "Unknown", "t_update": 1646397435, "t_create": 1646324987, "ats_job_id": "oDQPifwk", "display_job_id": "7194", "type": "ATS", "job_description": "The Director of Enterprise Data Warehouse will drive the development and operations of all people, processes, and technologies supporting the enterprise data warehouse, data lake, and related reporting and analytics tools. This role will be responsible for enabling agile, highvelocity development to help enable a highly datadriven approach to timely business decisions across the organization. This role will work closely with the Business Unit stakeholders and various functional teams within IT to deliver against prioritized business & technology roadmaps using an agile framework and global team to maximize value. The ideal candidate is a selfmotivated, resultsfocused, visionary leader, with a proven record of driving collaborative technological advancements with a customerfirst perspective and a digitalfirst mindset. Must have experience building and working with global teams. Primary Responsibilities Include Lead data portfolio to ensure quality, timely onbudget delivery of solutions while maintaining alignment with relevant Frontier processes and policies Directly manage a team of ETL developers, data modelers, and vendor resources to deliver Frontier's data warehouse initiatives. Should set individual goals, motivate, coach, and track performance. Identify resource and skill gaps, hire global talent to meet the objectives of the enterprise data warehouse team. Manage and build relationships with key partners across the organization with a focus on driving both strategic and tactical outcomes. Define and execute Frontier's data strategy and roadmap, as well as collaborate with IT and corporate leadership to help shape enterprise goals and objectives with specific emphasis on data governance, data quality, and data analytics. Knowledge & Experience A proven blend of business and technical leadership experience in data strategy and development within the telecom industry 12+ years experience leading high performance onshore and offshore global data teams with strong knowledge of Teradata, Oracle, Informatica, and Spotfire Thorough understanding of the Agile and software development lifecycle. Experience and indepth understanding of Telecom OSS and BSS systems/architecture as well as cloudbased SaaS software such as Salesforce, Vlocity, Marketo, and data lakes. Ability to deal with ambiguity, tight timelines, multiple priorities, and demanding environments, in a fastmoving, constantly changing environment. Bachelor's degree in software engineering or computer science; advanced degree desirable. LIRemote", "stars": 0.0, "medallionProgram": null}, {"id": 11265032, "name": "Senior Payroll Tax Analyst", "location": "ROCHESTER,NY,United States", "locations": ["ROCHESTER,NY,United States"], "hot": 0, "department": "Finance", "business_unit": "Unknown", "t_update": 1646397440, "t_create": 1646324582, "ats_job_id": "oaPPifwQ", "display_job_id": "7193", "type": "ATS", "job_description": "Key Responsibilities: Prepare daily, monthly, quarterly, and annual tax forms and payments. Receive state unemployment tax rates, enter them into the tax payment database, and provide copies for the Systems group to update Infinium. Ensure proper withholding tax rates are being withheld and paid in a timely fashion. Answer notices from federal, state, and local agencies via telephone, email, and letters. Audit payroll files to ensure proper taxes are being deducted from employees. Verify and process thirdparty sick pay payments. Maintain and update procedure documentation. Reconcile monthly general ledger payroll tax account files. Complete additional tasks and various projects as directed. Requirements: Strong analytical and problemsolving skills. Extensive attention to detail. Excellent project management and followup skills are necessary to meet deadlines and target dates. Must be organized with the ability to multitask and prioritize assignments. High level of Microsoft Office skills in Word, Excel, and Outlook. Strong written and verbal communications skills. Must be a team player and have a positive attitude. Desired competencies: Tax accounting experience (preferably payroll tax). Experience building functional Microsoft Access databases. Process improvement experience. Experience with Infinium.", "stars": 0.0, "medallionProgram": null}, {"id": 11265044, "name": "Director Customer Supply Chain", "location": "Dallas - Fort Worth,Texas,United States", "locations": ["Dallas - Fort Worth,Texas,United States"], "hot": 0, "department": "Finance", "business_unit": "Unknown", "t_update": 1646349044, "t_create": 1646323491, "ats_job_id": "oBOPifwg", "display_job_id": "7192", "type": "ATS", "job_description": "Director Customer Supply Chain Frontier\u00ae Communications provides communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its fiberoptic and copper networks, including video, highspeed internet, advanced voice, and Frontier Secure\u00ae digital protection solutions. Frontier Business\u2122 offers communications solutions to small, medium, and enterprise businesses. As a strategic leader within Frontier's Procurement & Supply Chain Team and reporting directly to the Chief Procurement Officer, this Managementlevel position is accountable for managing all aspects of Customer Premises Equipment (CPE) supply planning activities, forward/reverse logistics operations: including warehousing and distribution driving toptier service performance, cost savings, process improvements, and best practices, enhancing our customer experience through an agile and transparent supply chain. This is a highly crossfunctional role managing significant change across the organization, it requires an exceptionally capable leader who is dedicated to elevating the value of the Procurement & Supply Chain function within our organization. What You'll Do: Maximize the innovative potential of people, process, technology, and enterprise thinking to consistently achieve nearterm operational deliverables and longerterm transformational efforts. Oversight of Customer Premises Equipment (CPEs) inventory management and a team that plan, forecast, and replenish regional distribution centers/work centers. Manage and direct all customerfacing Forward Logistics operations including the business relationships with CPEs 3PL and transportation providers, navigating issues, and negotiating solutions to ensure efficient and effective operations. Identify opportunities to optimize CPEs Recovery & Reverse Logistics operations for cost and service, leveraging datadriven decisionmaking to deliver results and align with overall supply chain strategy. You will collaborate with suppliers and key stakeholders in Customer Operations, Field Operations, Product, Marketing, Finance, Logistics, Inventory to effectively handle product launches, promotions, spot purchases & allocations, and product discontinuation. Lead the team in the development of the weekly /monthly supply plans in support of the demand planning process. Provide corporate guidance and forecasts for inventory working capital requirements, and capital and expense budgeting and management. Measure logistics costs and expenses, identifying opportunities to unlock savings and efficiencies. Provide thought leadership in the development of the Customer Supply Chain Team's strategic initiatives and objectives. You will make recommendations to the Chief Procurement & Supply Chain Officer, peers, and additional senior leaders. You will successfully develop and implement strategies, tactics, and process improvements that achieve enterprise objectives and the seamless flow of CPEs through the supply chain. You will provide leadership that engages and inspires team members to drive results, innovate, and maximize their professional potential. Lead with operational and strategic capacity with an emphasis on driving further value and supply chain excellence. Drive an inclusive culture of ongoing continuous improvement, productivity, and innovation that fosters a highly engaged team. What You'll Need: Bachelor's degree in Supply Chain, Business, Mathematics, Finance, or related field; Master's Degree/MBA is a plus. Minimum of 8 years of experience in a supply chain leadership role with significant responsibility in a fastpaced company. Must have demonstrated experience with evaluating and improving supply chain performance and effectively managing 3PL relationships to drive service, quality, and costs in support of company objectives. Experience in managing crossfunctional teams in a matrix environment, effectively developing individuals and teams. Strong analytical and problemsolving skills, and an ability to deliver results in a highly dynamic and evolving environment Advanced Supply Chain Planning tools and systems experience. Five or more years of experience in Sales & Operations Planning (S&OP), forward and reverse logistics operations Must be able to work independently and in a team environment. Ability to manage multiple projects simultaneously. Experience managing people including crossfunctional team management Experience in negotiation and resolution of complex supplier operational and contractual issues. Seasoned ability to build credibility/confidence and be seen as a trusted advisor and expert across a wide range of leaders, including internal stakeholders, and vendors Strong business and financial acumen, including advanced problemsolving skills, critical thinking, and analytical capabilities. Unquestioned integrity with confidence and executive presence; solid, wellrounded communication skills", "stars": 0.0, "medallionProgram": null}, {"id": 11265045, "name": "Director Procurement Transformation & PMO", "location": "Dallas - Fort Worth,Texas,United States", "locations": ["Dallas - Fort Worth,Texas,United States"], "hot": 0, "department": "Finance", "business_unit": "Unknown", "t_update": 1646349060, "t_create": 1646323214, "ats_job_id": "o0NPifwE", "display_job_id": "7191", "type": "ATS", "job_description": "Director Procurement Transformation & PMO Frontier\u00ae Communications provides communications services to urban, suburban, and rural communities in 25 states. Frontier offers a variety of services to residential customers over its fiberoptic and copper networks, including video, highspeed internet, advanced voice, and Frontier Secure\u00ae digital protection solutions. Frontier Business\u2122 offers communications solutions to small, medium, and enterprise businesses. As a strategic leader within Frontier's Procurement & Supply Chain Team and reporting directly to the Chief Procurement Officer, this Managementlevel position is accountable for executing Frontier's Procurement transformation plan. This role requires an exceptionally capable leader who is dedicated to elevating the value of the procurement function within our organization. What You'll Do: Lead integrated procurement process and technology change, and communication strategy to drive adoption. Effectively engage leaders across the organization to align priorities, drive business results and understand how procurement can most effectively deliver value across the full supply chain. Partner with crossfunctional teams to identify stakeholders impacted by change and to implement training, communications, and stakeholder engagement initiatives. Lead the Procurement & Supply Chain Programs Management Office (PMO) ensuring the coordination and prioritization of major capabilities scoping and development, in close relationship with Strategic Sourcing, Supply Chain, Purchasing Operations and Contract Management teams. Influence the digital transformation of procurement and supply chain planning tools and processes to the next level, focusing on crossfunctional collaboration, radical process simplification, forecast accuracy, material positioning and order commitments while driving continuous strategic focus on customer satisfaction. Lead a Center of Expertise through benchmarking, industry surveys, active engagement with partners and consultants. Support key strategic programs with the goal to implement a more resilient, and sustainable Supply Chain, while addressing customer needs, industry trends, and requirements for an agile supply chain infrastructure. Lead with operational and strategic capacity with an emphasis on driving further value and excellence for Procurement. Drive an inclusive culture of ongoing continuous improvement, productivity and innovation that fosters a highly engaged team. What You'll Need: Bachelor's degree in Business, Economics, Finance, or related field; Master's Degree/MBA preferred Minimum of 8 years of Procurement & Supply Chain Digital Transformation and Change Management experience in a fastpaced telecommunications or technology company or consulting firm. Expert in Procurement & Supply Chain Technologies roadmap with a successful track record of driving change in decentralized and centralized corporate environments. Superior understanding of endtoend procurement and supply chain processes. Advanced ability to build forwardthinking partnerships with internal/external partners and suppliers. Advanced program management and prioritization skills with experience of managing and delivering complex initiatives spanning multiple business areas with multiple suppliers. Strong influencing and negotiation skills; ability to ensure strategic alignment with multiple parties. Experience managing people including crossfunctional team management Seasoned ability to build credibility/confidence and be seen as a trusted advisor and expert across a wide range of leaders, including internal stakeholders, and vendors Excellent negotiation and influencing skills at all levels with competence in making timely, effective, principlesbased decisions Strong business and financial acumen, including advanced problemsolving skills, critical thinking, and analytical capabilities. Unquestioned integrity with confidence and executive presence; solid, wellrounded communication skills", "stars": 0.0, "medallionProgram": null}, {"id": 11265034, "name": "Senior Marketing Manager", "location": "Remote,United States", "locations": ["Remote,United States"], "hot": 0, "department": "Marketing", "business_unit": "Unknown", "t_update": 1646254597, "t_create": 1646245482, "ats_job_id": "oCYPifwr", "display_job_id": "7188", "type": "ATS", "job_description": "Sr. Marketing Manager Scope & Responsibilities Frontier is looking for a highly collaborative, wellorganized, telecomsavvy, and analytical individual who is interested in joining our fastpaced commercial marketing team. The gotomarket manager will lead all gotomarket activities for commercial marketing. The successful candidate will have a cando attitude and demonstrated experience in crossfunctional coordination to deliver a comprehensive gotomarket plan. Collaboration is key to this position to assure the success of crosschannel cohesive campaigns. As a key team member, you will also coordinate, attend and lead project calls with crossfunctional teams regarding all aspects of inprogress and upcoming launches. Primary roles: Manage and lead campaign launches leveraging tactics across multiple channels simultaneously Coordinate and manage crossfunctional teams Lead granular channel executions Collaborate with internal & external groups on tactical executions and campaigns Project Management experience desired Collaborate on event executions Specific Responsibilities Manage project deadlines ensuring all campaigns launch ontime, correctly, and on budget; provide updates on a weekly basis to management Interface with marketing agencies to provide consolidated feedback on program concepts, plans, creative, imagery, copy, and scripting. Conduct quality assurance checks for all materials and venues related to event/program execution. Manage inputs from stakeholders, assuring solutions to challenges as they arise and securing all brand and legal approvals Understand requirements of assigned projects, gather information/data and feedback, analyze & report out on program/projects KPI, making recommendations for next steps or future engagements. May require travel to support field engagements and/or corporate sponsorships. Core competencies include Detailoriented; capable of prioritizing and multitasking in a fastpaced environment Comfortable with telecom technology and software necessary for job role (MS Word, Excel, PowerPoint required. com, SharePoint and Teams a plus) Highly collaborative, motivated, and resultsdriven; meets commitments by deadlines Flexible; able to adapt as priorities change Trustworthy; able to be a team player and establish strong relationships with colleagues, agency leads, and business partners Outstanding verbal and written communication skills Experience with engagement marketing, local marketing, and sales events a plus Qualifications 57 years of experience in delivering marketing campaigns and product launches in a gotomarket function, preferably in telecom, and/or related event/channel marketing roles. Bachelor's degree preferred (marketing, advertising, public relations, communications, etc.)", "stars": 0.0, "medallionProgram": null}, {"id": 11265212, "name": "Senior Sales Support Manager", "location": "Remote,United States", "locations": ["Remote,United States"], "hot": 0, "department": "Sales", "business_unit": "Unknown", "t_update": 1646237522, "t_create": 1646158293, "ats_job_id": "oyRNifwe", "display_job_id": "7187", "type": "ATS", "job_description": "The Sr. Manager  Sales Support establishes sales support process and support activities with the Master Agent Channel. This position works to resolves complex reporting requests & financial tracking of the channels activities. The Sr. Manager Sales Support creates functional strategies and develops policies/procedures which help support the channel managers and leadership. Also seeks to optimize all business processes related serviceability, quoting and contract execution. Summary of Essential Job Duties: Lead team of support representatives in day to day activities including: partner requests are attended to in a timely manner, team monitoring/mentoring, reporting, process improvement, daily activity tracking, frequent spot checking for accuracy and other duties as requested. Develop and implement a strategic approach for effectively addressing partner requests & serviceability to contract execution. Coordinate with team members to assure on time sales cycle activities with partner community Evaluate sales processes and perform collaboratively with Channel Managers, Vice President of sales and Senior Sales Vice President (SVP) Regular reporting on sales SPIFF, budget tracking, & partner quoting activities and suggest areas of improvement as needed. Balance daily workload and coverage to ensure all customer / sales rep requests are handled within expectations Learn Frontier's internal systems becoming a subject matter expert on systems and the integration of those channel facing systems. Learn key master agent systems becoming a subject matter expert on systems and the integration of those to Frontiers systems when applicable Identify opportunities for sales support to streamline entire sales process along with measure activities' results Support and promote an environment of open communication by conducting meetings with the Channel Management team & Partner Support Team including 1:1 meetings; and feedback Develop/maintain strong relationships and ensure timely communications with appropriate partner personnel, including senior management Provide timely and accurate reports on results as required by leadership Demonstrate flexibility and adaptability when assigned additional responsibilities or projects Qualifications Qualifications and Competencies Knowledge & Skills: Strong technical aptitude with the ability to quickly learn concepts related to partner system configurations Basic understanding of common business practices in the areas of sales cycles & 3rd party partners Experience with partners and serviceability to contract submission Ability to interpret partners' requests accurately and issue clear direction Strong attention to detail Able to work independently, but within a team environment Able to function in a fastpaced, dynamic organization Ability to deal effectively with conflict Excellent communication and interpersonal skills Creative thinker and independent problem solver Excellent organization and record keeping skills Must be proficient with MS Word, Excel - Salesforce is a plus Ability to effectively communicate with coworkers, partners/customers/vendors, and management. Present a positive professional image to all levels of the organization, treating all with dignity, respect, and courtesy Foster, promote, and contribute to a Frontier's Core Values Educational/Experience Requirements: Bachelor's degree in business administration or a related field At least ten (10) years of 3rd party partner experience A minimum of five (5) years support experience Telecommunications industry experience; working with products and services preferred Work Requirements Physical Demands: While performing the duties of this job, the employee is regularly required to sit use hands to fingers, handle or feel, and reach with hands and arms. The employee frequently is required to stand, walk, stoop, kneel, crouch: and talk and hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is frequently required to use the computer. While performing the essential duties of this job, the employee is regularly required to operate standard office equipment and requires periods of sitting at a desk, performing tasks on computer. Travel as requested (5%10% estimated) Work Environment: This position has usual office setting work conditions.", "stars": 0.0, "medallionProgram": null}, {"id": 11265000, "name": "Sr. Director Call Center Retention", "location": "Remote,United States", "locations": ["Remote,United States"], "hot": 0, "department": "Business Operations", "business_unit": "Unknown", "t_update": 1646108267, "t_create": 1646108140, "ats_job_id": "oeoMifwq", "display_job_id": "7185", "type": "ATS", "job_description": "ABOUT FRONTIER Frontier Communications is committed to our growing customer base  connected to what matters most! We offer innovative Fiber solutions that keep our customers ahead of the curve and Frontier on the cutting edge. We are moving faster than ever to transform our organization, launch new cuttingedge capabilities and build Gigabit America across our 25state footprint. We're looking for energetic people who are eager to be a part of our incredible transformation journey, our diverse, engaged workforce, and our purpose - to build Gigabit America. Candidates looking to join our rapidly expanding technology company should be ready to jump right in to help us build on our momentum and success. You would be joining a team that is empowered to reshape our organization and our industry. ABOUT YOU Frontier is seeking a Senior Director of Retention for our Customer Operations Division. If you are the ideal candidate, you will have the vision for longterm planning, the ability to set the strategic context, develop strategic options, and create a crossfunctional longterm business plan. You are a forwardthinking planner who can convert mid to longterm objectives into tactical, executable initiatives. You lead with the highest level of integrity, show gratitude, and have a pathforward vision for the team. You have a proven ability to build and maintain trust among team members, encourage healthy debate and dialogue, and cultivate an inclusive environment. You know and serve your people; encourage strengths, address weaknesses, and build deep and diverse bench strength. You embrace problemsolving, see beyond today's activities, and translate broad objectives into specific action plans ABOUT THE JOB You will lead and motivate individuals that own each stage of the Customer Journey and closely collaborate with key business groups (IT, Operations, Marketing, Product, FP&A). You will be responsible for auditing and mapping all Customer Journey. You will collaborate and connect CX champions across business units and break down siloes and barriers to create a seamless Customer Experience. You will drive your team to identify gaps in process, systems, tools, and experiences, and build a plan to address those gaps. All strategic plans and decisions are datadriven based on key performance indicators as measures of success: Net Promoter Score (NPS) Customer Satisfaction (CSAT) Customer Effort Score (CES) Customer Churn Rate and Retention The Customer Experience Team you will be a part of bridges the gap between the customer and the brand. They ensure that each touchpoint across the customer journey is engaging, efficient, and effective. WHAT YOU WILL BE RESPONSIBLE FOR: Champion opportunities to consistently Improve the Frontier experience Drive customer retention, reduce churn, and increase customer satisfaction Mapping the customer journey for new offerings, and existing service flows and identifying opportunities to proactively intervene on the customer's behalf Develop listening points in the customer journey, define segmentation of customer base and varying strategies, and identify opportunities for continuous improvement Test new strategies for driving customer value Continually review and evolve the processes used to track, oversee and organize every interaction throughout the customer lifecycle Lead planning projects from hypothesis and data collection to results, delivering performance updates in front of senior stakeholders. You will develop, drive, and manage the business case and financial assessment of all Customer related projects Responsible for supporting the Consumer leadership team in managing strategic initiatives and focusing on a premier Customer Experience Develop and ensure strategic and annual planning goals properly align to the execution of all retention and sales efforts to maintain and generate revenue Perform research and analysis on Consumer products, services, and overall portfolio, to assist with driving strategic decisions Creating and delivering comprehensive and concise executive presentations on the current state, and proposed recommendations for change WHAT WILL CATCH OUR EYE: Outstanding strategic thinking, problemsolving, and analytics capability Highly collaborative and agile, adept at managing stakeholders Proven track record of prioritizing, leading, and delivering projects, managing a highperforming team, and engaging with senior stakeholders Comprehensive strategy development toolkit (industry analytics, consumer insight, strategy development, business plan development, financial modeling) Sector experience in consumer goods and one or more of telecom, consumer electronics, retail, financial services Entrepreneurial ownership mindset to get things done with a degree of assertiveness Ability to manage ambiguity EXPERIENCE YOU SHOULD HAVE: Bachelor's degree, or equivalent work experience Experience with Customer Journey Mapping & Design Project Management Skills and/or Business Administrator skills required 5+ years in Customer Experience work LIRemote", "stars": 0.0, "medallionProgram": null}, {"id": 11264991, "name": "Manager Financial Systems", "location": "NORWALK,Connecticut,United States", "locations": ["NORWALK,Connecticut,United States"], "hot": 0, "department": "Finance", "business_unit": "Unknown", "t_update": 1646088297, "t_create": 1646088242, "ats_job_id": "ozhMifwE", "display_job_id": "7184", "type": "ATS", "job_description": "Position Summary: The Finance Transformation organization is responsible for optimization and transformation efforts across all elements of the CFO organization, including financial systems architecture, reporting & analytics, process reengineering, process documentation, and financial data management. As a Financial Systems Manager, you will be tasked with ownership and control of specific projects supporting that mission. In addition, given the crosscollaborative and agile nature of the Finance Transformation Team, you will be expected to be a key contributor and advisor on projects being managed by other team members. This individual will be a crucial contributor to all transformation efforts, including but not limited to: Robotic Process Automation (RPA) Business Process Management (BPM) Relational and multidimensional database management systems Reporting dashboards Process auditing, documentation, administration, and mapping. Financial data management Financial Close Support  both internal management as well as external reporting Responsibilities: Collaborate with business partners in Finance and Accounting to understand, document, and analyze business processes. Model processes in the BPM suite; leverage Robotic and other workflow components to generate efficiencies. Develop, test, and implement solutions to bridge process gaps and generate efficiencies in various business functions. Monitor the Finance Transformation work pipeline and manage the intake of new work efforts. Maintain operational and financial models measuring the Group's performance. Maintain rigorous organization of the RPA Center of Excellence production support efforts Communicate status and metrics to senior management in presentations and dashboards. Serve as a trusted business advisor to the Director/VP of Finance Transformation. Support Frontier's financial closing process in whatever capacity is needed by the controller's organization  This will include support of both internal management and external reporting on an adhoc basis. Required Qualifications: Bachelor's degree (B.A. or B.S.) in Finance, Accounting, Management Information Systems, Computer Science, or related field. Advanced skills in Microsoft Excel and Access Prior experience with RPA and Automation technologies (UiPath, Microsoft Power Automate, etc.) Previous operational experience in Corporate Accounting and/or Financial Planning and Analysis Previous experience managing and/or administering ERP, EPM, BPM, and/or BI applications Previous experience with Hyperion Essbase Desired Skills: Excellent analytical and critical thinking skills Intellectual solid curiosity; eager to learn Clear and effective verbal and written communication as well as documentation organization AdvancedData manipulation and/or query skills with basic SQL knowledge Advanced Microsoft Access skills Prior management or consulting experience Previous project management or financial systems implementation experience. Experience with the following a plus: financial modeling databases/SQL (specifically Teradata and Oracle) .net framework Visual Basic Microsoft Project/Visio UiPath RPA Development", "stars": 0.0, "medallionProgram": null}], "count": 609, "location_user": "any", "location_used": "", "locationInsights": null, "showWizard": 1, "disableLocationSearchDropdown": false, "recommended_star_threshold": 4, "mocTitle": null, "query": {"query": "", "location": "", "department": [], "skill": [], "seniority": [], "pid": "", "skills": [], "departments": []}, "userTitles": [], "isThinProfile": false, "veteranProgramDetails": [], "enableTargetedResume": 0, "facets": {"skills": {"Solutions": 17, "Wireless": 13, "Business": 11, "Process Improvement": 11, "MBA": 11, "Procurement": 11, "Strategy Development": 10, "Broadband": 9, "Engineering": 9, "Development": 9, "Ethernet": 9, "DWDM": 9, "Data Governance": 8, "Data Warehouse": 8, "Analytics": 8, "Tax": 7, "Audit": 7, "Access": 7, "Supply Chain": 6, 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States": 2, "ADAMS,Wisconsin,United States": 1, "ALPENA,MI,United States": 1, "ALTURAS,CA,United States": 1}}, "chatbot": true, "iframeImplementation": null, "talentNetworkWidget": null, "talent_form": true, "talent_network": {}, "showSelectLanguageOption": false, "languages": [{"value": "en", "title": "English"}, {"value": "it", "title": "Italiano"}, {"value": "es", "title": "Espa\u00f1ol"}, {"value": "fr", "title": "Fran\u00e7ais"}, {"value": "pt", "title": "Portugu\u00eas"}, {"value": "nb", "title": "Norsk"}, {"value": "de", "title": "Deutsch"}, {"value": "ja", "title": "\u65e5\u672c\u8a9e"}, {"value": "ms", "title": "Bahasa melayu"}, {"value": "zh-CN", "title": "\u4e2d\u6587 (\u7b80\u4f53)"}, {"value": "zh-TW", "title": "\u4e2d\u6587 (\u7e41\u9ad4)"}, {"value": "ko", "title": "\ud55c\uad6d\uc5b4"}, {"value": "th", "title": "\u0e20\u0e32\u0e29\u0e32\u0e44\u0e17\u0e22"}, {"value": "nl", "title": "Dutch"}, {"value": "pl", "title": "Polish"}, {"value": "uk", "title": "Ukrainian"}, {"value": "hr", "title": "Croatian"}, {"value": "el", "title": "Greek"}, {"value": "hu", "title": "Hungarian"}, {"value": "cs", "title": "Czech"}, {"value": "tr", "title": "Turkish"}, {"value": "ru", "title": "Russian"}, {"value": "ht", "title": "Haitian"}, {"value": "he", "title": "Hebrew"}], "displayLanguage": "en"}


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header .header{
    padding: 0.5rem 0 !important;
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header .header .brand a .logo{
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header .header .site-nav ul {
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    font-style: normal;
}

html body *:not(.fa):not(.far):not(.fas):not(.fal):not(.fab):not(.footable):not(.fooicon):not(.footable-sort-indicator) {
    font-family: 'frontier-font' !important;
}


/* Search bar */

.personalization-bar {
    background-color: #141928 !important;
    color: #FFFFFF;
}

.card-selected {
    border-left: 8px solid #d9272d !important;
}

.dropdown-title {
    color: white !important;
}

.header .site-nav a {
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}

.pcs-search-panel {
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}

.Select>.Select-control {
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}

.pcs-search-panel {
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    box-shadow: None !important;
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}

.pcs-search-panel>.apply-banner-container>.row.max-width {
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}

.pcs-search-panel>.apply-banner-container {
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header.fixed {
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.advanced-options-button>.button-text-wrapper {
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/* Job Description Page */

.position-title {
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}

.position-facets>.row {
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    padding-top: 15px;
    padding-left: 25px;
    box-shadow: inset 0 10px 9px -7px rgba(0, 0, 0, 0.4);
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.full-screen {
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.red {
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header.fixed {
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}

.apply-form {
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.fal.fa-share {
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/* Button styling  */

#apply_internal {
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#apply_internal:hover {
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.btn.remove-from-job-cart-button,
.btn.add-to-job-cart-button,
.btn.upload-resume-button,
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.apply-form .position-apply-button {
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.btn.remove-from-job-cart-button:hover,
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.get-matched-button {
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.go-button:hover,
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.btn.job-cart-button:focus,
.job-cart-button:active,
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span.circle-number-indicator {
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}


/* Topnav additional styling - responsive header */

.inline-block.position-cards-container.fixed {
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}

@media screen and (min-width: 75em) {
    #EFSmartApplyCustomHeaderContainer h2 {
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}

@media screen and (min-width: 64em) and (max-width: 75em) {
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}

@media screen and (min-width: 48em) and (max-width: 64em) {
    #EFSmartApplyCustomHeaderContainer h2 {
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@media screen and (min-width: 26.8125em) and (max-width: 48em) {
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}